Q. I never got a password packet, or I lost the packet email even though my personal librarian told me not to.
A. Email Patrick parsons at pparsons@gsu.edu. He's nice and will help you.
Q: I forgot my password to Lexis, Westlaw, CALI!
A: Use the system "forgot password" function where you would typically log in. No one in the library can reset passwords.
Q: How do I use TWEN? Where do I get a TWEN password?
A: TWEN is part of Westlaw. Once you activate Westlaw, you can access TWEN (and Westlaw) through http://www.lawschool.tr.com.
Q: Where do I get more information about the ALERT program?
A: See the Student Services tab in this guide or visit the ALERT page at https://lawlibrary.gsu.edu/services/alert-program/.